Packed with Care

Shipping & Returns

At Cobellé Studio, every order is prepared with care. Many of our pieces are handmade or made to order, so we appreciate your patience while we get your order ready.

Shipping

We offer Free U.S. Shipping on our products.

Please make sure your shipping address is correct before placing your order. Once an order has been shipped, we may not be able to change the delivery address.

Returns & Exchanges

We want you to love your Cobellé Studio piece.

For non-personalized items, returns are accepted within 14 days of delivery. Items must be unused, unworn, and returned in their original condition.

To request a return, please contact us before sending your item back.

Personalized & Custom Items

Because personalized and custom pieces are made especially for you, personalized or made-to-order items cannot be returned or exchanged.

This includes items customized with your pet’s name, special color combinations, or other personalized details.

Please double-check your size, colors, spelling, and personalization information before placing your order.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

We will gladly work with you to make it right.

Return Shipping

Customers are responsible for return shipping costs for eligible returns.

If an item arrives damaged, defective, or incorrect due to an error on our part, Cobellé Studio will take care of the appropriate solution.

Questions?

If you have any questions about your order, sizing, personalization, or returns, please Contact Us before placing your order.

We’re always happy to help.